I AM LOOKING AT A LOT OF PARTY OPTIONS FOR MY CHILD. WHY SHOULD I CHOOSE FUN ZONE?
HOW EARLY CAN I ARRIVE FOR MY PARTY?
WHAT AM I ALLOWED TO BRING TO THE PARTY? WHAT DO I NEED TO BRING?
CAN WE BRING OUR OWN PIZZA OR OUTSIDE FOOD?
CAN I BRING OR DO I NEED TO BRING MY OWN DECORATIONS/PLATES/NAPKINS?
HOW DO I SEND INVITATIONS TO MY GUESTS?
MAY I GET PAPER COPIES OF THE INVITATION/EVITE?
CAN WE BRING OUR OWN DRINKS?
WHAT IS YOUR CANCELLATION POLICY?
CANCELLATION POLICY Birthday Parties & Team Events: There is a $25 cancellation fee. If you cancel the party with less than a 7 DAY notice, we will work with you to find another date and time to host your party or you will forfeit the full deposit. If you choose to reschedule your party and cancel at a later date you will forfeit the full deposit. You are given a choice to reschedule a party one time without any penalty. Deposits are applied to the remaining balance at the end of the party.
Special Events: a 50% non-refundable deposit is required to book a special event. If you cancel your event you will forfeit the full deposit.
Weather: If acts of God or Weather cause the facility to close, your party will be re-scheduled. No refunds will be given due to weather or acts of God.
You can book a party any time online by clicking the BOOK A PARTY link at the top of the website.
IS THERE A CHARGE FOR ADULTS TO ATTEND A BIRTHDAY PARTY?
CAN WE ORDER FOOD FOR THE ADULTS?
DO WE GET A PARTY HOST WITH A PARTY PACKAGE?
IS GRATUITY INCLUDED IN A BIRTHDAY PARTY OR SHOULD I TIP THE PARTY HOST?
WHERE CAN I GET THE WAIVERS?
We recommend that parents sign waivers for their children on our website in advance so that it will automatically be in our system when they arrive. Every customer wishing to participate in our attractions is required to sign a waiver. Waivers only need to be signed once per year.
Waivers can be signed by clicking the SIGN WAIVER link at the top right of our website or by clicking on this link: https://funzone.centeredgeonline.com/waivers